Frequently Asked Questions (FAQ)
How Long will it take to receive my order
Delivery times vary based on your location and the shipping method selected at checkout. Once your order is processed, you’ll receive a confirmation with tracking details so you can follow your shipment.
How do I change my shipping address?
After creating your order if you want to change your shipping address, you can contact our support team.
Note: It’s not possible to change the shipping address once your order status changes to shipped.
Do you charge GST?
All our prices are inclusive of GST (Goods and Services Tax).
Do you provide GST Invoice?
Email your GST number and company details to thespiritualliving@gmail.com
& you'll receive your invoice within 24 hours.
How do you I track the status of my order?
Visit our Track Your Order page to check the status of your order.
I received the wrong item
Don’t worry, you can contact our support team with the product images you ordered and what you got, we’ll rectify the issue and provide you a replacement as soon as possible.
What is your returns policy?
As most of our products require careful handling, we only accept returns or offer refunds for items that arrive damaged.